Upgrade FAQs
If you need to discuss anything further,
please contact us at (888) 896-2577.
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Mobile
The first time you log in, you’ll receive a one-time passcode via email and will then be prompted to set up Two-Factor Authentication. To ensure you receive the email for initial login and future alerts, follow your email provider’s process for identifying emails as not junk or spam. For example, add noreply@wheatland.bank to your contact list or safe senders list, mark the email as not junk or spam, move the email from junk to your Inbox, etc.
Please contact us if you have issues receiving this one-time passcode email at 888-896-2577.
To support the security measures we put in place to keep your data safe, we require the use of a modern browser. As new browser versions are released, older versions are no longer supported.
We recommend downloading the current version of Google Chrome, Microsoft Edge, Firefox, or Safari (note however that Safari is not available for Windows access).
Microsoft Internet Explorer is not a supported browser; some features/functionality may not work as expected.
Yes, we'll bring over the transactions you see in your current banking experience. We’re also expanding how much history you can access; each day we’ll add to your transaction history until you have 18 months of transactions available.
You will need to log in at least once every 90 days to keep your transaction history current.
Business Bill Pay is part of our Treasury and Cash Management services. Click on the Cash Management tab in the left menu and use the Bill Pay tab. You’ll process bill payments the same way you’re used to once you’re in Cash Management.
To access Business Bill Pay, log in using a desktop computer or a browser on your mobile device. Business Bill Pay is not available through the mobile app.
Business Remote Deposit Capture is part of our Treasury and Cash Management services. Click on the Cash Management tab in the left menu and use the EPS tab. You’ll process remote deposits the same way you’re used to once you’re in Cash Management. If you already use the separate business Mobile Remote Deposit Complete (mRDC) app, you can continue using it.
Transfers completed after 8:00 p.m. Mountain Time may be processed the next business day. Some transfers can exceed the displayed amount available. Ineligible transfers will error after you click Submit.
If you have a secondary account for the purpose of covering insufficient balances (such as a line of credit or sweep), transfers will be processed based on the total aggregate balance.To support the security measures we put in place to keep your data safe, we require use of more current mobile operating systems. As new operating system versions are released, older versions are no longer supported.
As of January 2024, the mobile banking app supports iPhone and iPad devices running iOS version 16 or newer, and Android phones and tablets with version 8.0 or newer. Devices must have access to the internet.
Yes, we'll bring over the transactions you see in your current banking experience. We’re also expanding how much history you can access; each day we’ll add to your transaction history until you have 18 months of transactions available.
You will need to log in at least once every 90 days to keep your transaction history current.Business Bill Pay is part of our Treasury and Cash Management services. Click on the Cash Management tab in the left menu and use the Bill Pay tab. You’ll process bill payments the same way you’re used to once you’re in Cash Management.
To access Business Bill Pay, log in using a desktop computer or a browser on your mobile device. Business Bill Pay is not available through the mobile app.
Business Remote Deposit Capture is part of our Treasury and Cash Management services. Click on the Cash Management tab in the left menu and use the EPS tab. You’ll process remote deposits the same way you’re used to once you’re in Cash Management. If you already use the separate business Mobile Remote Deposit Complete (mRDC) app, you can continue using it.
Transfers completed after 8:00 p.m. Mountain Time may be processed the next business day. Some transfers can exceed the displayed amount available. Ineligible transfers will error after you click Submit.
If you have a secondary account for the purpose of covering insufficient balances (such as a line of credit or sweep), transfers will be processed based on the total aggregate balance.